A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. The Complaints Team marked the complaint as ‘resolved’ following the player’s confirmation of receiving all funds. The issue was resolved as the player successfully received his full payouts after initial delays in verification and withdrawal requests. The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500.
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The issue was marked as resolved following the player’s confirmation of receiving the winnings. The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed. The player from Germany had been waiting for a withdrawal for less than two weeks. The player retained the option to reopen the complaint in the future if they wished to resume communication.
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That particular problem is a result of the moment when you’ve lately registered at the casino site and you are in the course of getting your account verified. Right now, here are some brief points to summarise the casino’s withdrawal process. This casino is mainly ensuring that any winnings get released to the right person. You’ll have quite a few payout options at your disposal at Caspero, such as wire transfers.
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Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint. Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The player from Germany had requested a withdrawal prior to submitting their complaint.
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Customer support is made available on this gambling site. This is because today’s online payment platforms have capacity for split-second money transactions. This signals that you’ll need to opt for a different means of payment that the real money casino accepts. The deposit method you selected might be unobtainable for withdrawing money, so keep that in mind.
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